Warranty

Warranty Conditions


We provide a warranty on all our products under the conditions described in this document.

  1. Steel tongue drums:
    • The warranty is provided for a period of one year from the date of purchase.
    • The warranty covers tuning accuracy, glue joint, and paint coating.
    • The warranty is valid provided the instrument is used under normal conditions (temperature 20-25°C, humidity 40-60%).
    • Exclusions: the warranty does not cover mechanical damages such as impacts, falls, and damage to the paint coating.
  2. Accessories:
    • The warranty is provided for a period of one year.
    • Does not cover mechanical damages such as fractures, tears, and other types of physical wear.

The warranty does not cover damages caused by improper use of the product, accidental damage, or normal wear and tear.

Warranty Claim Procedure


In the event of a warranty claim, please send photos of the defect and a copy of the purchase receipt to our email address. We will review your request and contact you to clarify further steps. Your request is processed within 14 business days from the date of its receipt.