Refund and Returns

Returns and Exchanges

The buyer has the right to return or exchange the goods without explanation within 14 days from the date of their receipt. Returns are possible only if the goods have not been used and are in their original condition with original packaging. All costs of returning the goods are paid by the buyer. Refunds are made to the same payment instrument used for payment, within 5 business days after the returned goods are received.

Defective Products

If you receive a defective product or one that does not match the description on the website, you can exchange it for a new one or return it within 14 days of receipt. When returning or exchanging a defective product, all costs of returning the product are reimbursed. Please contact our support service for further instructions and details on the return or exchange procedure.